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Leading with Impact: Psychology, Diversity, and Change Specialization
Coursera Instructor Network

Leading with Impact: Psychology, Diversity, and Change Specialization

High-Performing Teams via Leadership Excellence. Develop essential leadership skills for today's dynamic workplace.

Mariaan Van Zyl
Starweaver
Eric Zackrison

Instructors: Mariaan Van Zyl

Included with Coursera Plus

Get in-depth knowledge of a subject
4.5

(10 reviews)

Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.5

(10 reviews)

Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Evaluate and adapt your management style to different situations while building trust and psychological safety within teams.

  • Apply emotional intelligence and cultural competence to lead diverse teams and navigate complex interpersonal dynamics.

  • Design and implement organizational change initiatives using proven frameworks and communication strategies.

Details to know

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Taught in English
Recently updated!

August 2025

25 practice exercises

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Specialization - 8 course series

What you'll learn

  • Evaluate various management styles to recognize them in yourself and others, and discern their suitability for different situations.

  • Analyse your default management style and gain tools to flex your style as the situation demands.

Skills you'll gain

Leadership and Management, Leadership, Self-Awareness, Coaching, Cognitive flexibility, Emotional Intelligence, Performance Management, Leadership Development, Employee Engagement, Adaptability, Business Leadership, Team Management, Change Management, Team Leadership, and People Management

What you'll learn

  • Recognize and assess their own emotions, identify their strengths and weaknesses as leaders, and develop a more accurate self-assessment.

  • Control impulsive feelings and behaviors, manage their emotions in healthy ways, and adapt to changing circumstances in leadership roles.

  • Read and assess the emotions and perspectives of their team members, show genuine concern, and build stronger professional relationships.

  • Communicate effectively, resolve conflicts, and work well with others in a leadership capacity.

Skills you'll gain

Mindfulness, Self-Awareness, Empathy, Conflict Management, Stress Management, Emotional Intelligence, Adaptability, Leadership, Communication, Leadership Development, Self-Discipline, Team Management, Decision Making, Active Listening, Relationship Building, Professional Development, and Personal Development

What you'll learn

  • Identify the key traits of connected leadership and personal leadership style.

  • Build trust within a team through shared goals transparent communication, and stakeholder alignment.

  • Facilitate collaboration using proven frameworks and communication methods.

  • Develop strategies for team growth and, conflict resolution.

Skills you'll gain

Team Building, Collaboration, Empathy, Team Leadership, Teamwork, Cross-Functional Collaboration, Communication, Management Training And Development, Communication Strategies, People Management, Trustworthiness, Leadership, Conflict Management, Adaptability, Goal Setting, and Meeting Facilitation

What you'll learn

  • Design organizational change plans using Kotter’s Change Model and tools like Trello or Google Workspace, ensuring clarity and actionable steps.

  • Evaluate stakeholder priorities to secure buy-in and foster collaboration, addressing diverse organizational goals.

  • Apply targeted strategies to identify, address, and mitigate resistance to change, using real-world frameworks and examples.

  • Implement effective communication strategies that drive engagement, reduce uncertainty, and build trust during organizational transformations.

Skills you'll gain

Change Management, Organizational Change, Stakeholder Management, Communication Strategies, Stakeholder Analysis, Google Workspace, Digital Transformation, Business Leadership, Organizational Leadership, Strategic Communication, Culture Transformation, Communication, Leadership, Adaptability, Stakeholder Engagement, Business Transformation, Team Building, Collaborative Software, Organizational Effectiveness, and Planning

What you'll learn

  • Explain the distinct roles of a leader versus a manager and Its three key roles of effective leaders.

  • Evaluate the seven behaviours of effective leaders as outlined in the British Army Leadership Code and develop a plan to embody them.

  • Analyse the dynamics of effective teams and implement structures to build an engaged and motivated team.

  • Examine the impact of toxic leadership traits and formulate strategies to address leadership challenges.

Skills you'll gain

Initiative and Leadership, Leadership Development, Team Leadership, Leadership, Organizational Leadership, Personal Development, Leadership and Management, Empathy, Team Building, People Development, Business Leadership, Self-Awareness, Team Motivation, Teamwork, Team Management, Conflict Management, Communication, Willingness To Learn, Team Performance Management, and Professional Development
Building Resilient Teams

Building Resilient Teams

Course 62 hours

What you'll learn

  • Evaluate and articulate the essential elements that contribute to a resilient team.

  • Create and apply practical strategies to enhance resilience at both individual and team levels.

  • Utilize specific communication methods to support and strengthen team resilience and measure their impact.

  • Assess conflict situations and implement resolution strategies that bolster team resilience and unity.

Skills you'll gain

Resilience, Collaboration, Conflict Management, Team Motivation, Professional Development, Team Performance Management, Rapport Building, Leadership Development, Communication, Team Oriented, Emotional Intelligence, Overcoming Obstacles, Team Management, Leadership, Team Leadership, Management Training And Development, Persistence, Team Building, Teamwork, and Initiative and Leadership

What you'll learn

  • Explain the significance of diversity and inclusion in the workplace.

  • Identify Implement strategies to mitigate the impact of common types of unconscious bias.

  • Apply cultural competence to effectively communicate and collaborate with colleagues from diverse backgrounds.

  • Apply inclusive leadership practices and measure its impact on the workplace culture.

Skills you'll gain

Diversity and Inclusion, Workplace inclusivity, Empowerment, People Management, Cultural Responsiveness, Diversity Awareness, Cultural Diversity, and Employee Engagement

What you'll learn

  • Analyze team dynamics by identifying personality types and motivational drivers using DISC profiles to improve communication and collaboration.

  • Develop strategies for psychological safety through communication, feedback, and conflict resolution to enhance team engagement and performance.

  • Co-create explicit working agreements to set clear expectations, foster shared accountability, and enhance collaboration and performance.

  • Implement Kanban workflows that increase visibility, accountability, and collaboration within remote or hybrid teams.

Skills you'll gain

Accountability, Workflow Management, Team Management, Adaptability, Cross-Functional Team Leadership, Employee Engagement, Communication Strategies, Leadership, Team Building, Organizational Leadership, Virtual Teams, Coaching, Meeting Facilitation, Teamwork, Collaboration, Communication, Team Leadership, and Team Motivation

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Instructors

Mariaan Van Zyl
Coursera Instructor Network
2 Courses8,253 learners
Starweaver
Coursera Instructor Network
448 Courses845,372 learners
Eric Zackrison
19 Courses20,813 learners

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