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Human Resources Management and GenAI Specialization
Coursera Instructor Network

Human Resources Management and GenAI Specialization

Revolutionize HR with AI Tools. Enhance HR functions with AI-driven strategies.

Phil Gold
Starweaver
Eric Zackrison

Instructors: Phil Gold

Included with Coursera Plus

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Get in-depth knowledge of a subject
4.6

(23 reviews)

Beginner level

Recommended experience

1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
4.6

(23 reviews)

Beginner level

Recommended experience

1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Apply Generative AI to transform HR functions, including recruitment and performance management.

  • Develop AI-powered strategies for effective recruitment and onboarding.

  • Utilize AI-driven analytics to enhance employee engagement and management.

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

September 2025

31 practice exercises

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Coursera Instructor Network

Specialization - 14 course series

What you'll learn

  • Explain key HR functions—recruitment, onboarding, performance management, and development—and their role in organizational success.

  • Execute recruitment and onboarding to align with goals, ensuring smooth transitions for new hires.

  • Apply performance management to set goals, give feedback, and boost engagement while ensuring compliance.

  • Create development plans to upskill employees, prepare leaders, and support succession planning.

Skills you'll gain

Employee Onboarding, Employee Retention, Training Programs, Recruitment, Leadership Development, Succession Planning, Workforce Development, Human Resource Strategy, Talent Management, Talent Acquisition, Human Resources, Performance Management, Employee Engagement, and Performance Review

What you'll learn

Skills you'll gain

AI Personalization, Responsible AI, Employee Engagement, Talent Recruitment, Human Resource Strategy, Recruitment Strategies, Data-Driven Decision-Making, Automation, Data Ethics, Human Resources, Generative AI, Recruitment, Diversity and Inclusion, and Employee Performance Management

What you'll learn

  • Apply key concepts of Generative AI and Large Language Models (LLMs) based tools in Automating Talent Acquisition tasks.

  • Apply prompt engineering techniques to effectively communicate with AI models in a TA and Onboarding contexts.

  • Develop AI-powered tools for various TA and Onboarding tasks using cutting-edge Gen AI platforms such as Open AI GPT and Google Gemini.

  • Apply Best Practices and Ethical considerations into your AI solutions and automations.

Skills you'll gain

Prompt Engineering, Talent Acquisition, Large Language Modeling, Automation, Business Process Automation, Data Ethics, Recruitment Strategies, Recruitment, Responsible AI, ChatGPT, LLM Application, AI Personalization, Employee Onboarding, Generative AI, Google Gemini, Talent Recruitment, HR Tech, and Interviewing Skills

What you'll learn

  • Analyze key concepts and strategies within strategic HR management.

  • Apply efficient methods for talent management and performance appraisal.

  • Design comprehensive compensation strategies that align with organizational objectives.

  • Evaluate and incorporate advanced HR trends and practices to drive continuous improvement.

Skills you'll gain

Talent Management, Performance Appraisal, Human Resource Strategy, Compensation Strategy, Talent Acquisition, Compensation Management, Human Resources Management and Planning, Human Resources, Employee Engagement, Performance Management, Case Studies, Employee Retention, and Organizational Development

What you'll learn

  • Explore the fundamentals of Generative AI and analyze its impact on transforming people and talent management practices.

  • Apply Generative AI to enhance employee performance management, including continuous feedback and personalized development plans.

  • Design personalized learning experiences and create adaptive training programs using Generative AI in Learning and Development.

  • Explore how to leverage Generative AI for workforce planning, talent analytics, succession planning, and diversity initiatives.

Skills you'll gain

People Development, Real Time Data, AI Personalization, Employee Performance Management, Workforce Management, Diversity and Inclusion, Human Resources, Generative AI Agents, Analytics, Adaptability, Talent Management, Human Resource Strategy, HR Tech, Innovation, People Analytics, Workforce Planning, Employee Engagement, and Performance Management

What you'll learn

  • Identify the applications of Generative AI in employee onboarding processes.

  • Apply GenAI tools to automate tasks such as personalization, document management, and feedback collection.

  • Design a basic strategy for integrating AI into existing onboarding workflows to improve efficiency and employee experience.

  • Discuss the ethical implications of using AI in HR processes and develop guidelines for responsible and unbiased implementation.

Skills you'll gain

ChatGPT, Automation, Employee Onboarding, User Feedback, Human Resources, Generative AI Agents, Document Management, Human Resource Strategy, AI Personalization, Data Analysis, Responsible AI, Employee Engagement, and Data Ethics

What you'll learn

  • Explain Key Concepts of Talent Pipeline Development

  • Implement efficient methods for sourcing and recruiting diverse talent

  • Create comprehensive strategies for employee engagement and retention

  • Assess and incorporate advanced HR trends and practices to drive continuous improvement

Skills you'll gain

Talent Pipelining, Diversity and Inclusion, People Development, Analytics, HR Tech, Employee Engagement, Human Resources, Strategic Sourcing, Talent Recruitment, Talent Management, Talent Acquisition, Workforce Development, Recruitment, Applicant Tracking Systems, Human Resource Strategy, Talent Sourcing, Employee Retention, and Leadership

What you'll learn

  • Identify specific uses of AI in workplace management.

  • Design a detailed AI-driven workforce strategy.

  • Apply advanced AI applications for decision-making.

Skills you'll gain

Data-Driven Decision-Making, Business Ethics, Workforce Planning, Resource Management, Human Resources, Employee Performance Management, Workforce Management, Performance Improvement, Process Optimization, Human Resource Strategy, Strategic Decision-Making, Strategic Planning, Responsible AI, Emerging Technologies, and AI Product Strategy

What you'll learn

  • Describe how GenAI supports the performance review process and feedback delivery.

  • Utilize GenAI to provide real-time, continuous, and personalized feedback.

  • Analyze performance data with GenAI to uncover trends and insights.

  • Develop tailored development plans using AI-driven insights.

Skills you'll gain

Generative AI Agents, Performance Review, Automation, Employee Coaching, Workforce Development, Employee Performance Management, Performance Analysis, AI Personalization, Trend Analysis, Analysis, Continuous Improvement Process, Constructive Feedback, Data-Driven Decision-Making, Human Resource Strategy, Responsible AI, Smart Goals, Performance Appraisal, and Coaching

What you'll learn

  • Identify the importance of employee retention and engagement and their benefits to organizations. 

  • Assess the current state of employee retention and engagement within their own organization and implement tools for measurement. 

  • Implement retention and engagement strategies: effective management, career development, and recognition programs.

  • Navigate the future challenges of employee retention, focusing on hybrid and remote work environments, mental health, and inclusivity. 

Skills you'll gain

Employee Engagement, Employee Retention, Diversity and Inclusion, Telecommuting, Workforce Management, Employee Performance Management, Constructive Feedback, Employee Training, Virtual Teams, Compensation and Benefits, Mental Health Diseases and Disorders, Workforce Planning, Culture Transformation, and Employee Surveys

What you'll learn

  • Explore the foundational concepts of Generative AI in compensation, benefits, and payroll, and examine its ethical application in HR operations.

  • Analyze how AI optimizes payroll for accuracy, adaptability, and improved employee experience through automation and self-service tools.

  • Evaluate how AI transforms benefits administration by personalizing offerings, streamlining processes, and enabling real-time adjustments.

  • Evaluate how AI enhances compensation strategies by analyzing pay equity, designing optimized plans, and adapting compensation structures.

Skills you'll gain

AI Personalization, Compensation and Benefits, Payroll Processing, Compensation Strategy, Benefits Administration, Employee Retention, Operational Efficiency, Compensation Analysis, Human Resources, Data Ethics, Workforce Management, HR Tech, Generative AI Agents, Automation, Compensation Management, Payroll, Responsible AI, and Payroll Systems

What you'll learn

  • Explain the significance of diversity and inclusion in the workplace.

  • Identify Implement strategies to mitigate the impact of common types of unconscious bias.

  • Apply cultural competence to effectively communicate and collaborate with colleagues from diverse backgrounds.

  • Apply inclusive leadership practices and measure its impact on the workplace culture.

Skills you'll gain

Diversity and Inclusion, Empowerment, Workplace inclusivity, Employee Engagement, Cultural Diversity, Diversity Awareness, Cultural Responsiveness, and People Management

What you'll learn

  • Explain how GenAI tools can revolutionize employee engagement practices.

  • Use AI platforms to collect and analyze employee feedback in real time.

  • Develop actionable strategies to address engagement challenges.

  • Optimize GenAI Solutions to sustain workplace morale.

Skills you'll gain

AI Personalization, Employee Engagement, Responsible AI, Drive Engagement, Real Time Data, Analysis, Case Studies, Generative AI Agents, Employee Surveys, Human Resources, Employee Retention, Human Resource Strategy, and Continuous Improvement Process

What you'll learn

  • Identify the root causes of workplace conflicts.

  • Apply effective conflict resolution strategies.

  • Conduct mediation sessions with confidence.

  • Use tools to foster ongoing workplace harmony.

Skills you'll gain

Mediation, Conflict Management, Trustworthiness, Collaboration, Teamwork, Team Building, Adaptability, Negotiation, De-escalation Techniques, Active Listening, Empathy, Root Cause Analysis, Employee Engagement, Communication Strategies, Emotional Intelligence, Professionalism, and Communication

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Phil Gold
Coursera Instructor Network
9 Courses19,809 learners
Starweaver
Coursera Instructor Network
448 Courses841,721 learners
Eric Zackrison
19 Courses20,653 learners
Gabriella Parente
Coursera Instructor Network
4 Courses11,251 learners
Manas Dasgupta
Coursera Instructor Network
10 Courses8,784 learners
Shashank Malpani
Coursera Instructor Network
4 Courses1,496 learners
Ridhi Arora
Coursera Instructor Network
1 Course1,850 learners
Ahmed Hassan
Coursera Instructor Network
4 Courses2,790 learners

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Coursera Instructor Network

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