In this Specialization, you will master design thinking competencies in an engaging hands-on, project-based format. We will guide you through a detailed 14-Step process where you will tackle a human-centered problem that you want to solve. You will learn and practice all of the most important tools from the field of human-centered design to generate ideas and connect with your customers on a human level. You will then deepen your practice by taking an in-depth journey through six key phases of the design thinking process, from immersion to learning-in-action, and explore the shifts in mindsets and skillsets that accompany them.
Design Thinking Specialization
Design Thinking Specialization
Embark On Your Design Journey. Master core competencies and deepen your practice.
Instructors: Jeanne M. Liedtka
Included with 
Get in-depth knowledge of a subject
(183 reviews)
Beginner level
Recommended experience
1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
(183 reviews)
Beginner level
Recommended experience
1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
How to complete a 14-Step process to solve human-centered problems
How to use important design tools to connect with customers
How to deepen your practice through six key phases of the design thinking process
Overview
Skills you'll gain
- Project Scoping
- Process Mapping
- Creativity
- Strategic Thinking
- Product Development
- Design Thinking
- Ideation
- Brainstorming
- Design Research
- User Research
- Project Planning
- Open Mindset
- Stakeholder Analysis
- Innovation
- Persona Development
- Growth Mindedness
- Creative Problem-Solving
- Creative Thinking
- Value Engineering
- Human Centered Design
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
27 practice exercises
Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
- Master a subject or tool with hands-on projects
- Develop a deep understanding of key concepts
- Earn a career certificate from University of Virginia
Specialization - 4 course series
What you'll learn
How to navigate the design thinking process to tackle a human-centered problem
How to craft out an effective research plan
How to draw key insights from the design process to arrive at ideal solutions
Skills you'll gain
Design Thinking, Innovation, Interviewing Skills, Growth Mindedness, Human Centered Design, Customer Insights, Project Scoping, User Feedback, Qualitative Research, User Research, Open Mindset, Project Planning, Empathy, Design Research, and Strategic Thinking
What you'll learn
How to turn insights gathered during the design thinking process into action
How to generate solutions and turn ideas into key concepts
How to move from ideation to experimentation
Skills you'll gain
Design Thinking, Brainstorming, User Feedback, Creative Thinking, Prioritization, Ideation, Customer experience improvement, Collaboration, Performance Measurement, Risk Management, Decision Making, Creative Problem-Solving, Product Development, New Product Development, Feasibility Studies, Innovation, Product Design, Product Improvement, Strategic Thinking, and Stakeholder Engagement
What you'll learn
How to use a variety of important design thinking tools to generate ideas
How to connect with customers on a human level
How to think creatively in order to discover more about potential clients
Skills you'll gain
Design Thinking, Interviewing Skills, Stakeholder Analysis, Value Engineering, Persona Development, Business Workflow Analysis, Customer experience improvement, Human Centered Design, User Research, Consumer Behaviour, Innovation, Customer Insights, Strategic Thinking, Process Mapping, and Qualitative Research
What you'll learn
How design thinking done well can impact your practice and outcomes
How to navigate six key phases of design thinking - Immersion, Sensemaking, Alignment, Emergence, Imagining, and Learning in Action
How to develop a Personal Development Plan (PDP) to chart your progress
Skills you'll gain
Design Thinking, Empathy, Data Visualization, Cognitive flexibility, Open Mindset, Adaptability, Qualitative Research, Collaboration, Innovation, Dealing With Ambiguity, Human Centered Design, Creativity, and Strategic Thinking
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructors
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Frequently asked questions
No prior experience or specific background is needed to participate in and benefit from this specialization.
We suggest you take the courses in the order presented to get maximum benefit from the materials.
Coursera courses and certificates don't carry university credit, though some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.
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Financial aid available,