Johns Hopkins University
Patient Safety Specialization
Johns Hopkins University

Patient Safety Specialization

Become a Leader in Patient Safety. Master the strategies and tools to implement effective patient safety and quality initiatives.

David Schwartz
Bob Hody
Melinda Sawyer

Instructors: David Schwartz

Included with Coursera Plus

Get in-depth knowledge of a subject

(1,559 reviews)

Beginner level

Recommended experience

1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject

(1,559 reviews)

Beginner level

Recommended experience

1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Identify the core aspects of a strong patient safety culture.

  • Describe the attributes of systems and processes that support a strong patient safety culture and a culture of continuous learning.

  • Analyze safety and quality measures to identify areas for improvement as well as to monitor and sustain improvement projects.

  • Develop a patient safety or quality improvement strategic plan.

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
19 practice exercises

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Johns Hopkins University

Specialization - 7 course series

What you'll learn

  • Describe a minimum of four key events in the history of patient safety and quality improvement.

  • Define the key characteristics of high reliability organizations.

  • Explain the benefits of having strategies for both proactive and reactive systems thinking.

Skills you'll gain

Patient Safety, Systems Thinking, Reliability, Risk Analysis, Proactivity, Health Systems, Quality Improvement, Problem Solving, Continuous Quality Improvement (CQI), Health Care Administration, Safety Standards, Health Care, and Resilience

What you'll learn

  • Review essential elements of a safety culture.

  • Describe how healthcare organizations identify and mitigate safety hazards.

  • Identify how patients and family members contribute to developing a safety culture.

  • Identify strategies for improving communication and teamwork .

Skills you'll gain

Teamwork, Patient Safety, Patient-centered Care, Patient Advocacy, Stress First Aid, Safety Standards, Accident Prevention, Collaboration, Leadership, Risk Management, Communication, Accountability, and Healthcare Ethics

What you'll learn

  • Describe approaches for selecting and scoping a patient safety or quality improvement project.

  • Compare and contrast QI/PI approaches: A3 Thinking, Design Thinking, and Translating Research into Practice (TRiP).

  • Create a project charter or A3 using SMART goals.

  • Explain the usage of several root cause identification tools in the course of running a project.

Skills you'll gain

Continuous Quality Improvement (CQI), Patient Safety, Quality Improvement, Brainstorming, Solution Design, User Centered Design, Design Thinking, Creative Problem-Solving, Innovation, Collaboration, Problem Management, Project Management, and Patient Flow

What you'll learn

  • Recognize the importance of planning for project sustainment.

  • Use the pre-mortem exercise to identify risks of project failure.

  • Design a change management plan that addresses technical and adaptive challenges.

  • Describe the 4E’s + 2 Model and its use to engage stakeholders.

Skills you'll gain

Conflict Management, Risk Management, Communication Strategies, Project Planning, Change Management, Continuous Quality Improvement (CQI), Leadership, Teamwork, Patient Safety, Planning, and Risk Analysis

What you'll learn

  • Apply the 4 E's model and TRiP into developing your specific aims.

  • Identify the criteria to determine if a QI project needs to be submitted to the IRB.

  • Develop a plan to address the adaptive and technical challenges in your project.

  • Create a plan to turn a local QI project into a system-wide project.

Skills you'll gain

Continuous Quality Improvement (CQI), Patient Safety, Risk Management, Institutional Review Board (IRB), Intensive Care Unit, Infection Control, Nurse Education, and Safety Training

What you'll learn

  • Describe why measurement is important to quality improvement work.

  • Locate external sources of quality and safety measures and associated performance data.

  • Identify those data that are useful for monitoring and evaluating quality improvement projects.

Skills you'll gain

Descriptive Statistics, Data Integration, Continuous Quality Improvement (CQI), Performance Measurement, Data Quality, Health Policy, Statistical Inference, Data Analysis, Patient Safety, Data Analysis Software, and Value-Based Care

What you'll learn

  • Identify a patient safety or quality issue within your own area of practice, and describe concrete processes for addressing the issue.

  • Describe steps needed within your organization to move toward high reliability.

  • Describe intended steps for a focused career plan in becoming a patient safety and quality leader.

Skills you'll gain

Systems Of Measurement, Safety Standards, Quality Improvement, Persuasive Communication, Case Management, Patient Flow, Corrective and Preventive Action (CAPA), Leadership, Patient Safety, and Continuous Quality Improvement (CQI)

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

David Schwartz
Johns Hopkins University
1 Course5,690 learners
Bob Hody
Johns Hopkins University
1 Course10,748 learners
Melinda Sawyer
Johns Hopkins University
1 Course37,543 learners
Eileen Kasda
Johns Hopkins University
1 Course11,962 learners
Lisa H. Lubomski, PhD
Johns Hopkins University
1 Course5,964 learners
David Thompson DNSc, MS, RN
Johns Hopkins University
1 Course6,651 learners

Offered by

Compare with similar products

Rating
Level
Skills
Last updated
Number of practice exercises
Degree eligibility
Part of Coursera Plus

You might also like

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions