Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.8

(174 reviews)

Beginner level

Recommended experience

Flexible schedule
24 weeks at 3 hours a week
Learn at your own pace
Earn a Certificate
With paid plans
Earn a career credential that demonstrates your expertise
4.8

(174 reviews)

Beginner level

Recommended experience

Flexible schedule
24 weeks at 3 hours a week
Learn at your own pace
Earn a Certificate
With paid plans

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
23 practice exercises

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Healthcare Industry Knowledge, Medical Terminology, Patient Flow, Telehealth, Health Care Administration, Health Care, Financial Management, Human Resources, Primary Care, Urgent Care, Health Systems, and Practice Management

What you'll learn

Skills you'll gain

Employee Engagement, Employee Onboarding, Human Resource Policies, Change Management, Employee Performance Management, Smart Goals, Recruitment, Diversity and Inclusion, Human Resources, Human Resource Management, Organizational Structure, Labor Law, Health Care Administration, Organizational Change, Performance Review, Internal Communications, and Interviewing Skills

What you'll learn

Skills you'll gain

Patient Safety, Continuous Quality Improvement (CQI), Risk Management, Key Performance Indicators (KPIs), Clinical Leadership, Performance Improvement, Practice Management, Health Care Procedure and Regulation, Complex Problem Solving, Health Systems, Project Management, Care Management, Healthcare Industry Knowledge, Value-Based Care, and Strategic Leadership

What you'll learn

Skills you'll gain

Budget Management, Social Determinants Of Health, Revenue Forecasting, Community Health, Regulatory Compliance, Preventative Care, Patient Flow, Hospital Experience, Public Health, Health Care, Case Management, Primary Care, Health Systems, Care Management, Healthcare Industry Knowledge, and Practice Management

What you'll learn

Skills you'll gain

Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Security, Data Management, Data Integrity, Data Quality, Practice Management Software, Patient Registration, Clinical Documentation, Health Information Management, Health Care, Computerized Physician Order Entry, Health Informatics, Medical Records, Data Analysis, and Electronic Medical Record

What you'll learn

Skills you'll gain

Patient Registration, Managed Care, CPT Coding, ICD Coding (ICD-9/ICD-10), Medical Coding, Medicare, Medicaid, Revenue Cycle Management, Billing, Payment Processing and Collection, Denial Management, Medical Billing, Revenue Management, and Medical Billing and Coding

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses19,681 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses19,681 learners

Offered by

Compare with similar products

Rating
Level
Skills
Last updated
Number of practice exercises
Degree eligibility
Part of Coursera Plus

You might also like

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (10/1/2024 - 10/1/2025)