LearnQuest
Foundations of Sales Psychology and Buyer Behavior
LearnQuest

Foundations of Sales Psychology and Buyer Behavior

LearnQuest Network

Instructor: LearnQuest Network

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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There are 3 modules in this course

Unlock the hidden drivers behind every sales decision with the science of buyer psychology. In this module, you’ll master how cognitive and emotional processes shape purchasing—from snap judgments to careful comparisons. Using industry-proven frameworks and actionable tools, you’ll decode what truly motivates your customers, learn to customize your approach for each decision style, and boost your influence in today’s demanding sales landscape. Whether selling across India or the multicultural US market, these insights will help you connect with buyers, adapt to shifting buyer expectations, and accelerate your sales success.

What's included

10 videos1 reading3 assignments2 plugins

Trust is the new currency in sales. This module unlocks the core strategies and communication techniques required to build and maintain trust with today’s diverse, digital-first clients. Master the art of empathy, strategic storytelling, and persuasive dialogue across cultures and platforms. Learn how to foster authentic relationships, translate complex offerings for any audience, and ethically leverage social proof and authority to drive results. With actionable frameworks and real-world best practices, you’ll become the trusted advisor your buyers need—and a sales professional who stands out in any market.

What's included

7 videos1 reading2 assignments2 plugins

Today’s top sales professionals don’t just sell—they consult, adapt, and partner with every buyer. In this module, you’ll master the consultative frameworks and adaptive selling strategies needed to win in complex, multicultural, and dynamic markets. Learn advanced needs analysis, cross-regional techniques, and how to navigate the realities of modern multi-stakeholder sales. You’ll discover how to qualify opportunities faster, customize your approach for global and hybrid environments, and embed proven behavioral tools for consistent success. Get ready to transform every sales interaction—no matter the client, context, or challenge.

What's included

8 videos1 reading2 assignments2 plugins

Instructor

LearnQuest Network
LearnQuest
28 Courses459,017 learners

Offered by

LearnQuest

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